| Client |
A
Leading Bank in Malaysia |
| |
|
| Industry |
Finance
and Banking |
| |
|
| Start
of Project |
2004 |
| |
|
| Customer
benefits at a glance |
•
To have a IP network that is resilient to dynamic internet
traffic in both local and international arena
• To minimize downtime |
| |
|
| Challenge |
•
To provide load-balance and fail over solution in data
and network layer
• To make it possible
in fault and performance monitoring 24 X 7
• To provide SLA between
customer CPE and provider PE |
| |
|
| Task |
•
To
assist client's IT taskforce in designing network capacity
plan, prioritize traffic, network availability and fail
over process
• NOC and call center
work flows
• To understand provider
and client's expectation in term of Scope of Works (SOW)
and High Availability |
| |
|
| Solution |
•
To offer NTT MSC solution team that inclusive of design
and implementation engineers that is capable to answer
both business and technical fulfillments
• To provide 24 X
7 NOC service
• To offer SLA to
meet customer and provider's commitments |
| |
|
| Customer
Benefits |
•
On time delivery with hazard free
• Proper documentation
with UAT and FAT
• Provide service
maintenance with system warranty |
| |
|
| Contact |
Business
Solution Team Phone:
+603-2032 3208 |
| |
|
Case
Studies 